To initiate a repair request, please submit the form. Our team will review your request and will provide a work order # once approved.
- LENOVO WARRANTY DOES NOT COVER SOFTWARE-RELATED ISSUES. (ie Microsoft/Bitlocker, Windows, Viruses, other Applications)
- YOUR SYSTEM MAY BE FACTORY RESET (WIPED AND RELOADED)!
- USI IS NOT RESPONSIBLE FOR DATA LOSS.
How to locate your Bitlocker key:
Login with your Microsoft account. Account.microsoft.com/devices/recoverykey
If no devices are shown, try another Microsoft account.
If Bitlocker is enabled, it’s registered to an account!