Our Story

Universal Systems was founded in 1989 as a local computer systems company focused on building and supporting custom technology environments. Long before cloud platforms and modern managed services, the company was built around hands-on technical expertise, operational reliability, and long-term customer relationships.

As technology environments evolved, so did we.

Over the past three decades, Universal Systems expanded from custom systems and business devices into infrastructure deployment, operational support, lifecycle management, and executive-led technology operations.

That evolution ultimately led to the Integrated Technology Enablement Partner model, a more connected approach to helping organizations manage technology across the full operational lifecycle.

10,000+

Customers Servers

Years in Business

Integrated Team

Leadership Team

Technology doesn’t exist in silos, and neither do we. Our leadership team brings decades of experience across infrastructure, cloud computing, cybersecurity, networking, end-user devices, data center technologies, and IT strategy. This cross-disciplinary expertise allows us to connect business objectives with the right technology solutions, helping organizations navigate complexity, reduce risk, and build scalable technology environments for the future.

Sammy Wong

CEO

Rachel Wong

CFO

Gary Gonzalez

CMO

Johnathan Kendrick

President

Chris Wall

CIO

Aaron Kendrick

Head of Operations

Rachel Connett

Head of Sales

Benson Chiu

Head of Production

Deep Dive

Frequently Asked Questions

A quick reference guide focused on who we are, what we do, and the types of customers we work to deliver world-class technology solutions around the world.

What does Universal Systems do?

How long has Universal Systems been in business?

Who does Universal Systems serve?

What makes Universal Systems different?

What is Tech OS?

Technology changes fast. The way you treat people shouldn’t.

For more than 37 years, Universal Systems has been built around a simple idea: do good work, take care of people, and stand behind what you deliver. Our values aren’t posters on a wall or talking points in a presentation. They’re the principles that guide how we show up for our customers, support one another, and approach every challenge that comes our way. They shape the decisions we make, the partnerships we build, and the standard we hold ourselves to every day.

Let’s Build Together

Whether you’re ready for a quick conversation with sales or need a deeper discovery session with a solutions architect, we’re here to help you build the right solution.