Certified Repair, Handled In-house.

Universal Systems repairs laptops, desktops, and servers through our trained, certified team in Salt Lake City.

Technology repair, warranty, and lifecycle management services
Technology repair, warranty, and lifecycle management services
Technology repair, warranty, and lifecycle management services

Deep repair expertise across your business.

As one of the nation's leading repair centers, Universal Systems services laptops, desktops, and servers. Our team performs repairs in-house, giving customers a direct connection to the professionals handling their equipment.

Repair Services

Repair Services

Repair Services

Integrated repair services designed to reduce operational downtime and improve continuity across business technology environments.

  • Windows-Based PC & Notebook Repair

  • Hardware Diagnostics

  • Warranty Repair

  • Component Replacement

  • Operational Repair Coordination

Business device repair and warranty support services
Technology lifecycle planning and device refresh management

Authorized Warranty Service

Universal Systems operates as an Authorized Warranty Service Provider for Lenovo and ASUS business products, allowing organizations to work directly with a trusted operational partner instead of navigating fragmented manufacturer support channels.

Certifications & Support

  • Lenovo Authorized Warranty Service Provider

  • ASUS Authorized Warranty Service Provider

  • Lenovo Think Products

  • ASUS ExpertBook Products

  • Warranty Diagnostics & Coordination

Drop it off, ship it in, or arrange pickup.

Local drop-off

Bring your equipment to our Salt Lake City location and talk through the repair with our team.

Ship to our warehouse

Customers can ship equipment directly to USI. Contact our team to coordinate the repair and shipping details.

Arrange pickup

Ask our team about pickup arrangements for your equipment.

Know when to repair and when to replace.

Know when to repair and when to replace.

Know when to repair and when to replace.

Repair is not always the right next step. Universal Systems helps customers work through equipment issues and recommends replacement when appropriate. That conversation connects the immediate problem with what the business needs from its technology, so customers can make a practical decision about what comes next.

Repair is not always the right next step. Universal Systems helps customers work through equipment issues and recommends replacement when appropriate. That conversation connects the immediate problem with what the business needs from its technology, so customers can make a practical decision about what comes next.

01 / ASSESS

Understand the issue

Understand the issue

Understand the issue

Tell us what is happening with the equipment. Our team can discuss the problem and the available repair path.

02 / COMPARE

Consider the options

Consider the options

Consider the options

We can discuss whether a repair is practical for the device and what the business needs from it next.

03 / DECIDE

Choose the next step

Choose the next step

Choose the next step

When replacement makes more sense, our team recommends it and can help you consider the right hardware options.

Device Lifecycle Management Services

Device Lifecycle Management Services

Device Lifecycle Management Services

Hardware needs change long after the initial purchase. Universal Systems helps organizations manage devices through repair, warranty service, upgrades, replacement and refresh, giving IT teams one partner to help determine the right next step as systems age.

Hardware needs change long after the initial purchase. Universal Systems helps organizations manage devices through repair, warranty service, upgrades, replacement and refresh, giving IT teams one partner to help determine the right next step as systems age.

01 / REPAIR

Warranty & Repair Coordination

Diagnose hardware issues, coordinate warranty service and manage repairs through a team that understands the device and its configuration.

02 / UPGRADE

Upgrade & Expansion

Evaluate practical memory, storage, graphics, networking and other upgrades that can extend the useful life of existing hardware.

03 / DECIDE

Repair vs. Replace Guidance

Help customers determine when it makes sense to repair, upgrade or replace aging equipment based on the condition, requirements and supportability of the system.

04 / REFRESH

Refresh & Replacement Support

Help plan and source replacement hardware when systems reach the end of their useful life, with continuity into configuration, deployment and ongoing support.

One partner from purchase through replacement.

One partner from purchase through replacement.

USI can support hardware from initial sourcing and configuration through warranty service, repair, upgrades and eventual replacement, reducing the need to coordinate across multiple vendors as devices move through their lifecycle.

USI can support hardware from initial sourcing and configuration through warranty service, repair, upgrades and eventual replacement, reducing the need to coordinate across multiple vendors as devices move through their lifecycle.

Lenovo repair questions

Request a Repair

Describe your equipment and the issue below. Our team will review your request and follow up about next steps.

Hardware, infrastructure, and IT, built to work as one universal system.


(801) 484-9151


965 E 3300 S

Salt Lake City, UT 84106

Hardware, infrastructure, and IT, built to work as one universal system.

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